Shipping and Exchange

 

Digital Goods and Services: Shipping and Exchange Policy

 

Thank you for choosing ProcodeStore for your digital goods and services needs. Please review our Shipping and Exchange Policy carefully before making a purchase. If you have any questions or concerns, feel free to contact us at any time.

Delivery Information:

  1. Processing Time:
    • Orders for digital goods and services are processed instantly upon payment confirmation.
  2. Delivery Method:
    • Delivery of digital goods and services is done electronically via email or download link provided upon purchase.
  3. Delivery Time:
    • Digital goods and services are delivered immediately upon successful payment processing.
  4. No Shipping Charges:
    • As we deal exclusively with digital goods and services, there are no shipping charges associated with your purchases.

Exchange Policy:

  1. Eligibility:
    • Due to the nature of digital goods and services, exchanges are generally not offered.
    • However, if you encounter any issues with your purchase, such as technical problems or incomplete delivery, please contact us within 7 days of purchase for assistance.
  2. Exchange Process:
    • To request assistance or report an issue, please email us at [email protected] with your order details and a description of the problem.
    • Our support team will work with you to resolve any issues or concerns regarding your digital purchase.

Refund Policy:

  1. Refund Eligibility:
    • Refunds may be provided in exceptional circumstances where the digital goods or services are found to be defective or not as described.
    • Refund requests must be submitted within 7 days of purchase.
  2. Refund Process:
    • To request a refund, please email us at [email protected] with your order details and a clear explanation of the reason for the refund request.
    • Our team will review your request and, if approved, process the refund to the original payment method used for the purchase.

Contact Us:

If you have any questions or concerns about our Digital Goods and Services Shipping and Exchange Policy, please don’t hesitate to contact us:

Our customer support team is available to assist you during our business hours, Monday through Friday, 9:00 AM to 6:00 PM IST. We strive to respond to all inquiries within 24 hours.

Thank you for choosing ProcodeStore! We appreciate your business.